Speedy turnaround times for CD duplication

One of the most common enquiries we receive is the request on turnaround times for CD duplication. Duplication can actually be achieved very quickly, around 1 hour for 100 discs. The discs also have to be printed and timescale depends on type of print required. For simple black text print 100 discs can be printed in around 20 mins whereas full colour CD printing can take around 2 hours.

The overall leadtime for CD duplication is critical on how customers submit their orders and artwork. If we receive a package that contains all the relevant information together with print ready disc artwork and suitable production master then we can usually process the order within a few hours. As soon as we have processed the order we will email PDF proofs and a pro forma invoice. If the customer then approves artwork and makes prompt payment it is usual that production can actually proceed the same day that the order is received.

For speedy processing and fastest turnaround of CD and DVD duplication orders always supply the following:

Suitable CD artwork
Suitable production ready PMCD master
Order form or purchase order.
CD duplication order title.
Delivery address.
Telephone number.
Email address.
Catalogue number.

The main issue that delays us processing orders is unsuitable artwork. For over 50% of received orders we will have to reject CD and paper parts artwork and ask customer to re-supply. Another factor that slows down processing of orders is lack of order and specification information. Many customers supply discs with no title or catalogue number and no delivery details. This results in us having to chase the customer for sufficient information before we can even enter the order on our system.

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